free shipping and free returns (SA only)

Shipping and Returns

Shipping

We offer free shipping anywhere in South Africa. Your purchase will be sent out for delivery the first business day after payment has cleared. We make use of reputable and reliable third-party couriers and you will receive the tracking details once your order has been dispatched.

Note: No delivery to postal addresses will be accepted.

Estimated delivery time
Regional centres: 2 – 3 working days
Outerlying areas:  4 – 5 working days

Note: Orders shipping outside SA can take a few extra days to arrive

Returns

We have a 14-day, hassle-free return or exchange policy. If you aren’t totally satisfied with your purchase, we’ll get you set up with a full refund or an exchange within 14 days of receipt. All products returned must be in its original and undamaged condition.

For returns and exchanges please email help@odyss.co.za so we can get started on the return and exchange process.

Note: Once the inspection of the product is done and the return is validated, a refund will be processed.